Helping us all to stay safe

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The health, safety and wellbeing of my patients and staff is my utmost priority. In line with government advice, I have now temporarily closed the practice to help prevent the spread of Coronavirus.

Prescriptions/Collections

Patients with spectacles and contact lenses ready to collect are being contacted and we are happy to deliver to their front door.

Appointments

Patients with routine appointments have been contacted.

Emergencies

We are providing cover for emergency appointments, including any contact lens issues, by a telephone triage system and seeing patients only if absolutely necessary;

Please call 01787 310090 for advice.

General Enquiries

If you wish to ask something routine or order more contact lenses please email us at info@drageandtozer.co.uk.

If you are due for an appointment, don’t worry, we will write to you again when we are up and running and able to see you – but if you do have an emergency don’t hesitate to call the number above for advice.

I’d like to wish you and your family all the very best at this difficult time and implore you to keep safe

Helen Drage

Closed Door Policy

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NEW CLOSED-DOOR POLICY

Please KNOCK on the door if you have either

An Optometrist Emergency Appointment

OR a booked spectacle collection

 

Please call 01787 310090 NOW if you wish to discuss an ocular concern and we will triage you

OR if you wish to book a spectacle collection

 

For Contact Lens orders please email us info@drageandtozer.co.uk

 

Thank you for your understanding and being patient.

COV19 – Temporary Closure

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Helping us all to stay safe

The health, safety and wellbeing of my patients and staff is my utmost priority. In line with government advice,

l have now sadly decided to temporarily close the practice from Saturday 28th March, to help prevent the spread of Coronavirus.

Patients with spectacles and contact lenses ready to collect are being contacted and we are happy to deliver spectacles of isolating patients, to their front door

Patients with routine appointments are being rebooked.

We are providing cover for emergency appointments, including any contact lens issues, by a telephone triage system and seeing patients only if absolutely necessarily; please call 01787 310090 for advice.

If you are currently due for an appointment, don’t worry, we will write to you again when we are up and running and able to see you – but if you do have an emergency don’t hesitate to call the number above for advice.

I wish you and your family all the very best at this difficult time and implore you to keep safe.
Helen Drage

 

Coronavirus update

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We feel it is necessary to update you on how Coronavirus has altered our working practices at Drage and Tozer
# We continue to see ‘well’ patients for eye examinations and contact lens check ups where necessary
# We are fitting spectacle frames at the time of dispensing and able to organise home delivery by staff where appropriate if patients are shielding, avoiding the necessity for a second visit to practice
#We remind you that we are a spacious practice and are able to distance patients waiting for appointments
# We maintain our usual high level of hygiene and tight infection control
Remember that contacting us with your eye concerns helps control the numbers needing to see GP’s and Eye Treatment Centres
Please call us on 01787 310090 if you have any ocular health queries

Training Day Closure – 11th Feb 2020

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We will be closed on Tuesday, 11th February 2020.

This is due to us having a staff training day.

We apologise for any inconvenience caused.

Deaf Awareness Week

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In support of Deaf Awareness week we have an open day on Wednesday 8th May. Come along and see Jason Searle at Drage and Tozer

Hearing well is vital to enjoying the things most important to us.

Book a 30 minute slot at Drage and Tozer by calling Bloom direct on 01284 754100 (quoting DAW07)

Contact Lens Recycling

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Drage and Tozer are pleased to introduce a contact lens and packaging #recycling scheme. Simply bring in your unwanted contact lens foils and blister packs and we will recycle them.

Lots of patients currently flush their contact lenses down the toilet, which is contributing to the plastic pollution of the environment!

PLEASE STOP DOING THIS!

Drop them into us instead when you are passing, or when you are in for your appointment. Please share this so together we can reduce plastic pollution. #plasticpollution

Recycling Bin
Recycling Bin

Christmas Holidays 2018

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We are closing 4.00pm Saturday 22nd December 2018.

We open again on Wednesday 3rd January 2019 at 9am.

May we take this opportunity to wish everybody a Happy Christmas and a peaceful New Year

Thank you for choosing Drage and Tozer Opticians.

Our lovely Sandra Tozer retires!

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Drage and Tozer Opticians partner Sandra Tozer is retiring this month after nearly 45 years as a qualified Dispensing Optician.

Following in the footsteps of her father who was a manufacturing optician, Sandra graduated from City University, spending her early years with a multiple optician she has spent the last 23 years building up the successful Sudbury independant practice Drage and Tozer Opticians with business partner Helen Drage.

Helen says ‘Many of the first patients who came into Drage and Tozer as children are now bringing in their own children and grandchildren! Over the Sandra retirement cards
years Sandra has strived to provide the best service for her patients by ensuring that she spent time with them offering them the best quality optical products.’

Asked what practice life was like when she was first qualified Sandra said ‘We were paid the princely sum of £4.50 for the eye examination from the NHS!’

Most of the frames dispensed were the ‘NHS 524′ (similar to the currently popular classic Ray Ban frame) and children had no choice in style just colour, blue for boys and pink for girls.’

Sandra retirement cake

Sandra and Helen moved their practice to Siam Place Sudbury in 2015. Sandra says ‘Moving to Siam has been incredibly successful for Drage and Tozer
and I am proud of what Helen and I have acheived. We have a super team and I feel that I am leaving the practice on a high! Helen and our talented team will continue to maintain the reputation and high standards we have built up over the years. I am ready to retire and want particularly to spend more time with my family and perhaps have time to take holidays and even just sit and watch the world go by. I have been overwhelmed with cards and messages from patients!’

Helen said ‘Sandra will be missed by patients and staff and has been my friend and colleague for most of my career. The staff and I are very proud to be able to continue the tradition and values which Drage and Tozer has become renowned for- friendly, local service, quality eyewear and exceptional eye care.

We all wish Sandra a very happy retirement.’

GDPR

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25th May 2018 the date that the new data protection laws came in to place. Recently everybody has been talking about GDPR (the General Data Protection Regulations is an evolvement of the old data protection act.) and here at Drage and Tozer we can assure you that your data privacy is very important to us.

Systems are in place within the practice and our Privacy Policy has been updated according.

Our patients privacy policy can be found on the website at the very bottom of each page.

As always our patients can be confident that they have our best attention at all times.

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